Oasis Institute Of Skills and Technologies International
Office Management & Effective Administration Diploma Course
Introduction:
Office Management and Effective Administration Skills is an exciting and interactive training course. It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organisation’s success.
Course Outline:
Programme Introduction
Roles, Competences and Personal Effectiveness
Team Working, Communication and Meetings
Managing Working Relationships
Communication Skills
Supervising Admin Staff
Managing Time
Desk Management and Office Technology
Writing Skills
Managing Information & Budgets
Improving Customer Service and Systems
