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Level 2 Diploma in Business Administration in Islamabad

Level 2 Diploma in Business Administration

The Level 2 Diploma in Business Administration qualification aims to give an introduction to the roles and functions of a team leader and explores issues such as accountability, authority limitations, motivating teams and planning and monitoring their work.

The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for this qualification has been approved by the Welsh Government for use by centres in Wales and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by centres in Northern Ireland.

The qualification has been accredited onto the Regulated Qualification Framework (RQF)
and provides a progression route to higher level or discipline related qualifications.

Qualification Profile
Level 2 Diploma in Business Administration
Qualification title                                         ProQual Level 2 Diploma in Business Administration
Ofqual qualification number                    601/3579/7
Level                                                               2
Total qualification time                             450
Guided learning hours                               229
Assessment                                                   Pass or fail

Internally assessed and verified by centre staff
External quality assurance by ProQual verifiers

Entry Requirements

There are no formal entry requirements for this qualification.
Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.

Candidates must achieve 45 credits:

• 21 credits from the Mandatory units in Group A, plus
• a minimum of 14 credits from Optional Group B
• a maximum of 10 credits may be from Optional Group C, and
• a maximum of 6 credits may be from Optional Group D

Group A Mandatory Units – complete all units
Communication in a business environment
Understand employer organisations
Principles of providing administrative services
Principles of business document production and information management
Manage personal performance and development
Develop working relationships with colleagues
Group B Optional Units – a minimum of 14 credits

Administer the recruitment and selection process
Handle mail
Organise business travel or accommodation
Provide reception services
Provide administrative support for meetings
Prepare text from notes using touch typing
Manage diary systems
Collate and report data
Contribute to the organisation of an event
Employee rights and responsibilities
Prepare text from shorthand
Buddy a colleague to develop their skills
Store and retrieve information
Administer parking dispensations
Administer finance
Prepare text from recorded audio instruction
Archive information
Administer human resource records
Produce business documents
Produce minutes of meetings
Meet and welcome visitors in a business environment
Health and safety in a business environment
Use a telephone and voicemail system
Contribute to the development and implementation of an information system

Unit Reference
Monitor information systems
Develop a presentation
Deliver a presentation
Analyse and present business data
Maintain and issue stationery and supplies
Use and maintain office equipment
Group C Optional Units – a maximum of 10 credits
Using email
Bespoke software
Spreadsheet software
Data management software
Presentation software
Word processing software
Website software
Deliver customer service
Participate in a project
Processing customers’ financial transactions
Payroll processing
Process information about customers
Develop customer relationships
Group D Optional Units – a maximum of 6 credits
Understand the use of research in business
Understand the legal context of business
Principles of marketing theory
Principles of digital marketing
Principles of customer relationships
Understand working in a customer service environment
Know how to publish, integrate and share using social media
Exploring social media
Understand the safe use of online and social media platforms Principles of equality and diversity in the workplace
Principles of team leading

ProQual, November 2017

Centres must be approved to offer this qualification. If your centre is not approved please complete and submit form ProQual Additional Qualification Approval Application.

Staff delivering this qualification must be appropriately qualified and/or occupationally competent.

Assessors/Internal Quality Assurance
For each competence-based unit centres must be able to provide at least one assessor and one internal verifier who are suitably qualified for the specific occupational area. Assessors and internal verifiers for competence-based units or qualifications will normally need to hold appropriate assessor or verifier qualifications, such as:

• Award in Assessing Competence in the Work Environment
• Award in Assessing Vocationally Related Achievement
• Certificate in Assessing Vocational Achievement
• Award in the Internal Quality Assurance of Assessment Processes and Practices
• Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices

For Registration Please Contact Us :📱 0336-3333792 ,📱0316-5643400 , ☎️  051-8314594

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